Here at Birdstamps Online we pride ourselves on excellent customer service. No-one wants to wait days for their orders to arrive. That’s why we send every order within the UK by Royal Mail 1st Class Post. This means that, all being well, you should receive your order the following working day after it has been despatched. Orders received before 2pm on a working day will usually be despatched on the same day.
Orders sent to Europe and the rest of the world will usually take a few days longer to arrive.
How will my order be sent to the UK mainland?
Either by 1st class post (£1.00 postage/packing) or larger orders by Recorded Delivery (£2.50)
How will my item(s) be sent Western Europe?
Orders are sent airmail (£2.50 postage/packing) or higher value orders by Signed For Delivery £8.90
How will my item(s) be sent rest of the World?
By airmail (£3.70 (only Australia/New Z.£4.70) or higher value orders by Signed For Delivery £9.90
How will I know when my order has been dispatched?
When your order has been dispatched you will receive an e-mail notification advising of this.
Help! I haven’t received my order within a few days, what should I do?
Contact us – either by email or telephone during office hours. We are always happy to help sort out any problem.